Digital Workplace Market by Component (Services, Solutions), End-User (Large Enterprises, SMEs), Deployment, Industry - Global Forecast 2024-2030

[196 Pages Report] The Digital Workplace Market size was estimated at USD 27.08 billion in 2023 and expected to reach USD 31.81 billion in 2024, at a CAGR 17.86% to reach USD 85.60 billion by 2030.

Digital workplace refers to the virtual and modern version of traditional workplaces. It encompasses software applications, data storage solutions, collaboration tools, and digital platforms that enable communication across various departments and teams. The goal of the digital workplace is to enhance productivity, flexibility, and collaboration by allowing employees to work from any location and at any time, ensuring that necessary work resources are readily accessible in a virtual environment. Businesses focusing on enhanced employee engagement and productivity are adopting digital workplace solutions, and the growing preference for remote and work-from-home conditions has further fuelled demand for digital workplaces. Additionally, the expansion of 5G networks and internet services and the proliferation of smart devices foster market growth. However, challenges in integrating various digital workplace solutions into existing IT infrastructure and the increased risk of data breaches with the advent of a more interconnected workplace may stifle the growth of the industry. However, key players are deploying robust cybersecurity solutions to protect corporate data. Additionally, players are also exploring personalization and automation of work processes through AI and the development of sophisticated tools that can support seamless collaboration in a remote working model.

The digital workplace services segment encompasses a variety of offerings designed to aid businesses in implementing, managing, and optimizing digital workplace strategies. Digital workplace services are aimed at ensuring that the technological infrastructure integrates smoothly with business processes, enhancing productivity and facilitating seamless communication and collaboration among employees. The digital workplace solutions are actual tools and software platforms such as collaboration tools, intranets, instant messaging, enterprise social media, and virtual workplace platforms that enable remote working in businesses.

The preference for digital workplace solutions in large enterprises are heavily focused on integration capabilities, scalability, and advanced security features. Large enterprises seek comprehensive platforms that can support a vast number of users and integrate with a multitude of existing enterprise systems. Small to Medium-sized Enterprises (SMEs) prioritize cost-effectiveness, user-friendliness, and quick deployment of digital workplace solutions. Due to limited IT resources, SMEs typically favor digital workplace solutions that offer substantial out-of-the-box functionality, straightforward maintenance, and scalable pricing models.

Cloud-based solutions include services, software, and infrastructure that are accessed over the internet and hosted by third-party providers. Cloud-based solutions offer scalability, flexibility, and cost-effectiveness, making them suitable for businesses looking to manage costs while maintaining agility. On-premises solutions are deployed in the client’s physical location, offering control and security. On-premises solutions involve direct oversight of data and applications on the company’s infrastructure and are often preferred by organizations with stringent regulatory and data security requirements.

In the aerospace & defense sector, the digital workplace often demands high security and compliance standards due to sensitive data and collaboration tools that need to be robust and secure. The automotive & transportation industry favors digital tools for supply chain management and design optimization. The banking, financial services & insurance (BFSI) and government & public sector's digital workplace is heavily reliant on data security and regulatory compliance, with a need for advanced analytics and customer relationship management (CRM) systems. The players in building, construction & real estate are increasingly using digital worksites enabled by VR/AR for project visualization and management tools for better tracking. In the sector of consumer goods & retail, digital workplace needs revolve around e-commerce platforms, customer engagement technologies, and supply chain optimization. For energy & utilities, a digital workplace is vital for operational efficiency and real-time data monitoring. Healthcare & life sciences require digital workplaces that adhere to privacy laws, with an emphasis on telemedicine and electronic health records. The digital workplace in the information technology sector is shaped by firms focusing on software and services that drive productivity, such as cloud computing and cybersecurity. The manufacturing industry embraces digital workplaces to enhance production processes using technologies such as digital twins and IoT. Media and entertainment rely heavily on digital content delivery platforms, and there's a need for tools that support creative workflows and collaboration. The digital workplace within telecommunication pivots around customer experience management and network optimization tools. For travel & hospitality, the focus in digital workplaces is on improving customer service and reservation systems.

In the Americas, the United States and Canada showcase significant adoption of digital workplace technologies. These markets demonstrate high consumer digital literacy and an inclination toward innovation-driven work environments. Furthermore, the presence of a robust technological architecture and the presence of several key business entities in this region provide impetus for innovation and growth. Europe’s stringent data privacy regulations, such as the General Data Protection Regulation (GDPR), are responsible for shaping the consumer dynamics and demand for the digital workplace. Smart city initiatives in the Middle East and efforts by enterprises in the EU to integrate sustainability in their business operations further accentuate the growth of the novel technology in the EMEA. The APAC region is notable for its fast-adapting digital workplace trends, driven by economies such as China, Japan, and India. The emergence of several startups that require cost-effective digital workplace solutions is exponentially increasing.

The FPNV Positioning Matrix is pivotal in evaluating the Digital Workplace Market. It offers a comprehensive assessment of vendors, examining key metrics related to Business Strategy and Product Satisfaction. This in-depth analysis empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success: Forefront (F), Pathfinder (P), Niche (N), or Vital (V).

The Market Share Analysis is a comprehensive tool that provides an insightful and in-depth examination of the current state of vendors in the Digital Workplace Market. By meticulously comparing and analyzing vendor contributions in terms of overall revenue, customer base, and other key metrics, we can offer companies a greater understanding of their performance and the challenges they face when competing for market share. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With this expanded level of detail, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.

• Atos launches sustainable digital workplace suite to help organizations reach CSR goals

  Atos reveals its advanced global service designed to assist organizations in achieving their Corporate Social Responsibility (CSR) objectives. As workplace devices are responsible for 57% of IT carbon emissions, Atos's launch is pivotal in offering sustainable IT alternatives to its clientele. These solutions address social responsibility and ease of accessibility enriched with advanced data analytics and intuitive user experiences. The initiation of this program starts by redefining device lifecycle management. [Published On: 2023-12-06]

• Launches Digital Workplace Solutions to Boost Employee Experience and Increase Productivity

  Lenovo's Solutions and Services Group (SSG) unveiled its Digital Workplace Solutions (DWS), a cutting-edge managed services suite designed to optimize workplace technology and efficiency while strengthening security and employee contentment. This strategic move aims to empower to achieve pivotal performance goals in frequently navigating decisions that transcend traditional tech considerations. They are tackling head-on the challenges associated with managing distributed teams (59%), securing top talent and maintaining a stable workforce (59%), coordinating across global markets (58%), and fostering an environment that champions diversity, equity, and inclusion (55%). [Published On: 2023-06-03]

• Smarten Spaces Launches its Innovative Digital Workplace Platform for Microsoft Teams

  Smarten Spaces introduced Jumpree to enhance the hybrid working model. As organizational dynamics evolve, facilitating a seamless integration between home and office workspaces is paramount. Jumpree empowers employees with streamlined options for scheduling, space reservation, and synchronization with colleagues, all contributing to heightened productivity and experience. It also aids companies in efficiently utilizing office spaces, potentially reducing costs by up to 30%. [Published On: 2023-04-05]

The report delves into recent significant developments in the Digital Workplace Market, highlighting leading vendors and their innovative profiles. These include Accenture PLC, Asana, Inc., Atlassian, Atos SE, Axero Solutions, Bitrix, Inc., Capgemini SE, Citrix Systems, Inc. by TIBCO Software Inc., Cognizant Technology Solutions Corporation, CompuCom Systems, Inc., Computacenter PLC, DXC Technology Company by Hewlett Packard Enterprise Company, Getronics Group, Google LLC by Alphabet Inc., HCL Technologies Limited, Igloo Inc., International Business Machines Corporation, Kintone by Cybozu, Inc., Kissflow Inc., Microland Ltd., NTT Data Corporation, Robin Powered, Inc., Slack Technologies, LLC by Salesforce, Inc., Switchboard, Tata Consultancy Services Limited, Unisys Corporation, Wipro Limited, and Zensar Technologies Ltd..

This research report categorizes the Digital Workplace Market to forecast the revenues and analyze trends in each of the following sub-markets:

• Component
  • Services
    • Consulting Services
    • Enterprise Mobility Management Services
    • Implementation of Digital Workplace Solutions
    • Integration & Implementation Services
    • Training Support & Maintenance
    • Unified Communications as a Service
    • Virtual Desktop Infrastructure Services
  • Solutions
    • Enterprise Mobility & Management
    • Unified Communication & Collaboration
    • Unified Endpoint Management
• End-User
  • Large Enterprises
  • SMEs
• Deployment
  • Cloud
  • On-Premises
• Industry
  • Aerospace & Defense
  • Automotive & Transportation
  • Banking, Financial Services & Insurance
  • Building, Construction & Real Estate
  • Consumer Goods & Retail
  • Energy & Utilities
  • Government & Public Sector
  • Healthcare & Life Sciences
  • Information Technology
  • Manufacturing
  • Media & Entertainment
  • Telecommunication
  • Travel & Hospitality

• Region
  • Americas
    • Argentina
    • Brazil
    • Canada
    • Mexico
    • United States
      • California
      • Florida
      • Illinois
      • New York
      • Ohio
      • Pennsylvania
      • Texas
  • Asia-Pacific
    • Australia
    • China
    • India
    • Indonesia
    • Japan
    • Malaysia
    • Philippines
    • Singapore
    • South Korea
    • Taiwan
    • Thailand
    • Vietnam
  • Europe, Middle East & Africa
    • Denmark
    • Egypt
    • Finland
    • France
    • Germany
    • Israel
    • Italy
    • Netherlands
    • Nigeria
    • Norway
    • Poland
    • Qatar
    • Russia
    • Saudi Arabia
    • South Africa
    • Spain
    • Sweden
    • Switzerland
    • Turkey
    • United Arab Emirates
    • United Kingdom

1. Market Penetration: It presents comprehensive information on the market provided by key players.
2. Market Development: It delves deep into lucrative emerging markets and analyzes the penetration across mature market segments.
3. Market Diversification: It provides detailed information on new product launches, untapped geographic regions, recent developments, and investments.
4. Competitive Assessment & Intelligence: It conducts an exhaustive assessment of market shares, strategies, products, certifications, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players.
5. Product Development & Innovation: It offers intelligent insights on future technologies, R&D activities, and breakthrough product developments.

1. What is the market size and forecast of the Digital Workplace Market?
2. Which products, segments, applications, and areas should one consider investing in over the forecast period in the Digital Workplace Market?
3. What are the technology trends and regulatory frameworks in the Digital Workplace Market?
4. What is the market share of the leading vendors in the Digital Workplace Market?
5. Which modes and strategic moves are suitable for entering the Digital Workplace Market?