[184 Pages Report] The Managed Services Market size was estimated at USD 314.82 billion in 2023 and expected to reach USD 358.13 billion in 2024, at a CAGR 13.85% to reach USD 780.61 billion by 2030.
The managed services market encompasses the various services offered by external providers to manage, monitor, and optimize organizations' IT infrastructure, applications, and processes to ensure smooth operations and reduced downtime. The increasing adoption of digital transformation strategies incorporating cloud computing solutions and IoT-enabled devices has significantly boosted the demand for managed services. However, shortages of skilled workforce in emerging technologies and data privacy concerns are impacting the growth of the managed services market. Nevertheless, integrating cloud migration support, 5G implementation assistance, and providing resources for data-driven decision-making using big data analytics and AI-powered solutions are estimated to generate lucrative opportunities for managed services in the upcoming years.
IT Infrastructure managed services encompass designing, implementing, maintaining, and supporting hardware systems such as servers, storage devices, and network equipment. Clients seeking cost-effectiveness, scalability, and flexibility in their IT environment prefer this type of service. Managed data center services, such as facilities management, involve managing a client's operations. Managed network services entail managing and optimizing network components such as routers, switches, firewalls, load balancers, and wireless devices. Managed security services provide end-to-end cyber security solutions, including threat detection.
Large enterprises typically have complex IT infrastructures that require robust managed services for efficient operation. When selecting an MSP, these organizations prioritize scalability, security, and compliance. They need comprehensive solutions that integrate seamlessly with existing systems and provide advanced monitoring and reporting capabilities. SMEs often struggle with limited IT resources and budget constraints, making managed services suitable for gaining access to essential technology expertise. They typically prioritize cost-effectiveness, ease of use, and flexibility when selecting an MSP. These organizations require managed services that can help streamline business operations, reduce costs, and improve overall business efficiency.
The BFSI sector requires robust security solutions to protect sensitive financial data from cyber threats. Energy companies need MSPs to monitor infrastructure performance, ensure regulatory compliance, and secure operational technology systems. Managed services are used in government operations as they demand secure data storage facilities to handle sensitive citizen information while maintaining transparency. In healthcare organizations, strict data privacy regulations and adherence combined with seamless patient care coordination are necessary, provided by managed services. Manufacturing firms require MSPs to manage complex supply chains, optimize production processes, and enhance data-driven decision-making. In the Retail sector, managed services improve e-commerce capabilities personalized shopping experiences, and boost omnichannel strategies execution.
Cloud-based managed services refer to solutions delivered via the Internet on a subscription basis. This model enables companies to offload their IT management responsibilities to third-party providers who maintain and operate applications, infrastructures, and platforms through remote data centers. On-premises managed services involve organizations holding their IT infrastructure within their physical premises while outsourcing management tasks to external providers. This model offers greater control over data security and compliance, making it an attractive choice for companies with sensitive information or stringent regulatory requirements. Organizations prioritizing customization, performance, and data sovereignty opt for on-premises managed services.
The market for managed services in the Americas is driven by technological advancements, investments in artificial intelligence (AI) to enhance managed service offerings, and a growing focus on cybersecurity measures to protect businesses from potential breaches. In European Union countries, there is an increasing emphasis on digital transformation initiatives to improve customer experiences and streamline business operations. In the MEA region, industries including energy and finance are driving demand for managed services as companies seek cost-effective ways of managing complex IT environments. The Asia-Pacific’s managed services market is witnessing rapid growth due to increased IT spending from both government and private sectors, a growing need for operational efficiency, and an expanding digital landscape. The government encourages innovation in IT infrastructure management, increasing the need for managed services catering to network operations and data centers across the region.
The FPNV Positioning Matrix is pivotal in evaluating the Managed Services Market. It offers a comprehensive assessment of vendors, examining key metrics related to Business Strategy and Product Satisfaction. This in-depth analysis empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success: Forefront (F), Pathfinder (P), Niche (N), or Vital (V).
The Market Share Analysis is a comprehensive tool that provides an insightful and in-depth examination of the current state of vendors in the Managed Services Market. By meticulously comparing and analyzing vendor contributions in terms of overall revenue, customer base, and other key metrics, we can offer companies a greater understanding of their performance and the challenges they face when competing for market share. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With this expanded level of detail, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.
Netskope Launches New Managed Service Provider Program to Enable Partners to Grow Revenue and Help Customers Quickly and Easily Unlock SASE's Full Potential
Netskope has recently introduced a new Managed Service Provider (MSP) Program, expanding its Evolve Partner Program. This initiative aims to support partners in diversifying their revenue streams by offering flexible licensing options, dedicated resources, and technical support accreditation. The program features a new as-a-service business model framework that includes simplified and flexible SKU pricing, comprehensive packages across Netskope's product portfolio, technical training tracks for implementation and support, a dedicated global support portal, and MSP Opportunity Registration. [Published On: 2023-07-18]
Windstream Enterprise Launches Comprehensive IT Managed Services Portfolio to Inaugurate its Strategic Alliances Program
Windstream Enterprise, an IT-managed service provider, has launched a new range of IT Managed Services powered by ATSG. This portfolio aims to assist enterprise customers in effectively managing and controlling their digital infrastructure, virtual workspace, and cybersecurity requirements. Through the partnership with ATSG, clients can leverage a comprehensive suite of managed services, including Digital Workplace, Digital Infrastructure, Cybersecurity, cloud-enabled network connectivity solutions, unified communications services, and cybersecurity strategies. [Published On: 2023-07-18]
Accenture and Google Cloud Expand Partnership to Accelerate Cybersecurity Resilience
Accenture and Google Cloud have extended their global partnership to enhance businesses' ability to protect critical assets and strengthen security against cyber threats. As part of this collaboration, Accenture is introducing its new Managed Extended Detection and Response (MxDR) service, powered by Google Cloud's security-specific generative artificial intelligence (AI). Accenture has focused on enhancing its adaptive Detection and Response offering and MxDR service by incorporating various capabilities, including Chronicle Security Operations, Mandiant Threat Intelligence, managed crisis and incident response, and technology accelerators. [Published On: 2023-04-24]
The report delves into recent significant developments in the Managed Services Market, highlighting leading vendors and their innovative profiles. These include Accenture PLC, AT&T Inc., Atos SE, Canon Inc., Cisco Systems Inc., Cognizant Technology Solutions Corporation, Dell Technologies Inc., Fujitsu Limited, Hewlett Packard Enterprise Company, International Business Machines Corporation, Lenovo Group Ltd., Microsoft Corporation, Oracle Corporation, Tata Consultancy Services Ltd., and Toshiba Corporation.
This research report categorizes the Managed Services Market to forecast the revenues and analyze trends in each of the following sub-markets:
- Service Type
- IT Infrastructure
- Managed Data Center
- Managed Network
- Managed Security
- Organization Size
- Large Enterprises
- Small and Medium-sized Enterprises (SMEs)
- End Use
- BFSI
- Energy and Utilities
- Government
- Healthcare and Life Sciences
- IT and Telecom
- Manufacturing
- Media and Entertainment
- Others
- Retail and Consumer Goods
- Deployment Model
- Cloud
- On-Premises
- Region
- Americas
- Argentina
- Brazil
- Canada
- Mexico
- United States
- California
- Florida
- Illinois
- New York
- Ohio
- Pennsylvania
- Texas
- Asia-Pacific
- Australia
- China
- India
- Indonesia
- Japan
- Malaysia
- Philippines
- Singapore
- South Korea
- Taiwan
- Thailand
- Vietnam
- Europe, Middle East & Africa
- Denmark
- Egypt
- Finland
- France
- Germany
- Israel
- Italy
- Netherlands
- Nigeria
- Norway
- Poland
- Qatar
- Russia
- Saudi Arabia
- South Africa
- Spain
- Sweden
- Switzerland
- Turkey
- United Arab Emirates
- United Kingdom
- Americas
- Market Penetration: It presents comprehensive information on the market provided by key players.
- Market Development: It delves deep into lucrative emerging markets and analyzes the penetration across mature market segments.
- Market Diversification: It provides detailed information on new product launches, untapped geographic regions, recent developments, and investments.
- Competitive Assessment & Intelligence: It conducts an exhaustive assessment of market shares, strategies, products, certifications, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players.
- Product Development & Innovation: It offers intelligent insights on future technologies, R&D activities, and breakthrough product developments.
- What is the market size and forecast of the Managed Services Market?
- Which products, segments, applications, and areas should one consider investing in over the forecast period in the Managed Services Market?
- What are the technology trends and regulatory frameworks in the Managed Services Market?
- What is the market share of the leading vendors in the Managed Services Market?
- Which modes and strategic moves are suitable for entering the Managed Services Market?
- Preface
- Research Methodology
- Executive Summary
- Market Overview
- Market Insights
- Managed Services Market, by Service Type
- Managed Services Market, by Organization Size
- Managed Services Market, by End Use
- Managed Services Market, by Deployment Model
- Americas Managed Services Market
- Asia-Pacific Managed Services Market
- Europe, Middle East & Africa Managed Services Market
- Competitive Landscape
- Competitive Portfolio
- List of Figures [Total: 24]
- List of Tables [Total: 386]
- List of Companies Mentioned [Total: 15]
Managed Services Defined:
Before delving into the importance of managed services in mitigating cyber security risks, it is essential to define what managed services are. Managed services encompass a variety of IT services provided by third-party companies to organizations in need of assistance with one or more of their IT functions. Services encompassed under managed services include network monitoring, security management, maintenance, data backup and recovery, and more.
Cyber Security Risks and Managed Services:
Managed services providers offer companies protection and support on multiple fronts. First, MSPs carry out continuous round-the-clock monitoring of a company’s IT system, identifying and addressing security risks in real-time, before they can cause any damage. Additionally, MSPs offer backup and disaster recovery services to help companies get back up and running after a cyber attack. This proactive approach ensures that companies are quickly back in business, limiting the effect of any breach.
Cost-Effective Solution:
One of the reasons managed services adoption is growing globally is the cost-effective proposition. Hiring an in-house team to manage IT functions, such as security management, can be daunting and expensive for most businesses, especially small to medium-sized businesses. With managed services, organizations can leverage economies of scale and cross-industry expertise from experienced MSPs, ultimately reducing the overall cost of IT infrastructure maintenance and management.
Enhanced Compliance Protocols:
Data privacy regulations, including GDPR and CCPA require businesses to ensure data security and compliance. Adhering to regulations such as these can be time-consuming and requires constant vigilance. Managed services providers are equipped with the necessary knowledge to help businesses comply with these regulations. MSPs also offer custom solutions to organizations based on their specific compliance requirements.
Future-Proofing Your Business:
Managed services providers offer ongoing support and expertise, ensuring companies stay up-to-date with the latest technology and security protocols. This ensures organizations stay prepared for any future cyber threats, regardless of changes in the technology landscape.
Managed services provide companies with the leverage to safeguard their business from cyber-attacks. This is especially important in today’s ever-evolving technology landscape, where cyber risks continue to grow. With MSPs providing round-the-clock monitoring and support, businesses can stay ahead of any potential vulnerabilities, allowing them to provide their clients with high-quality services and meet compliance requirements. By adopting managed services, businesses can future-proof their IT infrastructure while reducing the overall cost of their IT budgets.
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